![Genelec develops customer portal](https://RedtechPro.b-cdn.net/wp-content/uploads/2023/08/My-Genele-Portal-Featured-850x560.jpg)
The audio pride of Finland, speaker maker Genelec, is announcing a new web service for owners of its monitors.
MyGenelec is a free online portal that “provides customers with a single unified access point for all Genelec products, services, software downloads and more, and will progressively develop into a comprehensive community and knowledge base for all Genelec users worldwide.”
![](https://RedtechPro.b-cdn.net/wp-content/uploads/2023/08/prshot_mygenelec-scaled.jpg)
It is also be the entry point for product registration and warranty information.
Plans for the future include being “able to gain access to a growing range of community features including targeted services, GRADE room reports, offers and updates, segmented newsletters, event details and discussion groups — where knowledge, information and experiences can be shared with other Genelec enthusiasts,” according to the company.
Genelec Managing Director Siamäk Naghian explained: “While the first phase of the MyGenelec portal development already elevates the customer experience, it will go on to provide the Genelec community with a range of powerful, targeted tools and a network of knowledge and expertise, helping them to get the absolute best from their monitoring systems — and also bringing us a deeper understanding of our current and future customers.”