German audio metering company RTW has expanded its service capacity in the United States by appointing New York-based Group One as a dedicated service partner.
RTW already has a domestic service partner — California-based Advanced Musical Electronics Inc. — serving the west coast of the U.S., meaning that it now offers local authorized service for its products to customers on both coasts.
“Having great and dedicated service partners is key in our industry,” says Andreas Tweitmann, CEO of RTW. “Our metering and monitor control solutions are extremely durable and reliable, but even products of the highest quality that run 24/7 every day of the week require service sometimes. History shows that our TouchMonitor meters remain in use at broadcast stations, post-production facilities, live sound rigs and recording studios not only for years and years but for decades and decades. Therefore, I am happy to welcome Group One and ramp up our service offerings on the ground in the U.S.”
Jack Kelly, CEO of Group One, adds, “For more than 30 years, we have been taking great pride in providing dedicated service of the best pro audio brands for customers in broadcast, house of worship, theatre, install, recording and live sound, and we’re very excited to add RTW to that list. Across the various areas of applications and customers that we serve, there is a unanimous recognition of the importance of having premium metering in the production setups — that part of creating great audio experiences is also rooted in having access to visualized audio. Therefore, we’re looking forward to now also servicing RTW meters moving forward.”