Dielectric will officially debut its Apollo software at the 2023 NAB Show; the company previewed it at last year’s show. Apollo detects anomalies in RF systems for TV and FM broadcasters and is an extension of RFHawkeye, an IP-based remote RF monitoring solution.
RFHawkeye’s software suite integrates Apollo to help users quickly analyze and formulate site data into actionable reports that users can customize to prioritize important system information and performance trends over selectable time periods.
Apollo brings a managed services offering to Dielectric’s portfolio. The company will house Apollo in its new network operations center and provide quarterly reports to customers, offer performance insights, communicate alarm instances and actions taken, and provide maintenance suggestions intended to reduce system failures and increase performance. Dielectric customers will also have remote access to Apollo to generate and review system and performance data.
“Apollo allows us to create a detailed performance record using the real-time data collected through RFHawkeye. With this information, we work with the customer to evaluate any degradation that has taken place over time and, in some cases, recommend preventive maintenance to eliminate catastrophic failures and improve service,” said Jay Martin, vice president of sales at Dielectric. “We will provide insights into the problems we see and recommend specific actions to take, and also deliver this information within executive summaries that are quick to digest and easy to understand.”
Dielectric will exhibit at Booth W3601 at the 2023 NAB Show.