The audio pride of Finland, speaker maker Genelec, is announcing a new web service for owners of its monitors.
MyGenelec is a free online portal that “provides customers with a single unified access point for all Genelec products, services, software downloads and more, and will progressively develop into a comprehensive community and knowledge base for all Genelec users worldwide.”
It is also be the entry point for product registration and warranty information.
Plans for the future include being “able to gain access to a growing range of community features including targeted services, GRADE room reports, offers and updates, segmented newsletters, event details and discussion groups — where knowledge, information and experiences can be shared with other Genelec enthusiasts,” according to the company.
Genelec Managing Director Siamäk Naghian explained: “While the first phase of the MyGenelec portal development already elevates the customer experience, it will go on to provide the Genelec community with a range of powerful, targeted tools and a network of knowledge and expertise, helping them to get the absolute best from their monitoring systems — and also bringing us a deeper understanding of our current and future customers.”